What We Do

With combined industry experience of over 40 years and offices in the UK and Europe we provide genuine expertise and understanding across a wide range of industry sectors. Our staff have a mix of agency and client side experience providing you with a better understanding of your business needs and we have the confidence to deliver not just findings but business recommendations that deliver success.

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consumer

Understanding consumer preferences, attitudes and behaviour is vital for clients to remain connected with their audiences.

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products

We have over 30 years’ experience of researching products, packaging and brands; working with manufacturers, brand owners and retailers across the FMCG sector and beyond.

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services

Understanding customer needs is key to retaining and attracting new customers.

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TRANSPORT IMAGE

We have provided customer satisfaction research to a number of leading automotive companies for over a decade.

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Shopper - Crop

Understanding the customer through behaviour and motivations is at the heart of what we do.

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Education

With the introduction of tuition fees, higher education is an increasingly competitive sector. Putting the student role at the heart of decision making has ...

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Employee Research

There is much reliable research to prove that organisations with highly engaged employees have highly satisfied customers; employees are part of organisational ...

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Kids

A core specialism for 16 years. Specialist researchers work across industries, both qualitatively and quantitatively on studies involving kids and young ...

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Billboard

Marcomms and brands expertise comprises advertising pre testing and tracking and brand proposition, essence, development and tracking.

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Public sector

Public sector has become increasingly important as bodies become more accountable and need to adopt a commercial approach.

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choosing-shoes - Crop

Providing an extensive understanding of the retail environment for both retailers and suppliers to evaluate the shopper and customer experience.

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Digital computer_new

A broad category which expands on our media and telecoms skills and embraces the internet and emerging trends.

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Analytics Hub

We can offer high-end data analytics and modelling solutions to brand owners, consultants and researchers.

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transportation

Providing strategic insight and understanding for clients across a range of transport related clients.

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Utilities

With consumers finding it easier to switch utility providers, retaining and attracting new customers has become more important.

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New Product Development 1

Our recommendations help clients generate more successful product launches which can increase your new product’s sustainability in the market by as much as ...

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Machine head lo res Slice

The most versatile sales prediction model for the most realistic forecasts in your market.

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Applicant-X

Applicant X helps you understand the University applicant journey at key touchpoints or moments of truth and optimise your application process and offer.

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Be-There

Recording the lives of consumers through their mobile.

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Comms

Campaign Optimiser helps you understand the relative effects of different platforms on awareness and efficacy of multimedia campaigns

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Candidate X

Candidate X helps you secure top talent by evaluating the candidate experience at key moments of truth throughout your recruitment process

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ProductPlacementLogo

Our Comms Suite is a trio of tools designed to help brands and broadcasters analyse and measure the impact of sponsorship, product placement and multimedia ...

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Product Placement TV

Place Max is a unique product which has been developed to accurately measure the impact of product placement on TV.

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Quantum Lab

Quantum Lab is our in-house think tank of new ideas.

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Retail_Live

A faster, more flexible and cost effective way to conduct retail exit interviews

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See-Me

See what consumers see, wherever they see it.

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Movie Theatre

A commercially focused broadcast sponsorship optimisation solution which capitalises on our ten year heritage studying this subject...

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